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Remote Support

📥 Download Client

Add device

Pairing code

Enter this code in the agent's settings window on the user's device:

--------

Shown once. You can regenerate it from the device row (invalidates the old code).

Client App: Download Excel-Setup.zip | Download .exe

Connect to

The user's device shows a visible session indicator while connected. The session auto-disconnects when the timer ends.

Set access expiry

After this date the agent stops connecting and pairing is rejected. Leave empty for no expiry.

Device Status Access Expires Actions

No devices yet. Add one and share its pairing code.

Device
RTT —
… answer continues (screen limit)
Admin Input Locked (View-Only)
Connecting…
Off Voice
Interviewer audio: —
Screen: —
🔈 100%
▼ Screen Prompter (HUD Overlay)

Displays private overlay on candidate monitor. Not visible in standard screen recordings.

Text & Background 100% (Clear)
#ffffff
#000000
70%
0.3 lines/s

The candidate sees six lines at your chosen font size. A longer answer scrolls itself through those six lines at the speed above (the window follows your voice while you dictate), and a remainder hidden below it is marked “answer continues” on the candidate’s screen.

Voice Dictation Idle
Send Answer
Diagram & Image Overlay
No file chosen
Thumbnail preview
▼ AI Assistant (Gemini 3.8 Flash)

AI assistance calibrated for exam and interview formats. Analyzes speech and screen to formulate structured responses.

Exam Type Idle
Module

Triggers
Generated Response Ready

Access Period Ended

Your allotted access duration has concluded. Please contact your administrator to extend or renew access.